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St Andrew's personal care (The Village) is an excellent facility for your loved ones. The care is exceptional, it's clean and the food good, but won't lie, it's not cheap---but as they say (and we know from their previous personal care)---"you get what you pay for". :)
St. Andrews Village House is a secure, clean, and well managed facility to have your loved one spend their days. The staff and food are both very good
The furniture is all old. The walls are dirty looking and need patched and repainted. My mom was brought from Indiana Hospital there before dinner time at the hospital and she got there at admitted to the short term side for rehab because she fell and broke her left hip and had surgery. By time the in processing was done she missed dinner there and they only gave her a banana and a very small portion of Cheerios to eat(like 3 3-4 bites). There were no chairs for me to sit on in her room while visiting her. I left there at 8pm and they still had not brought her a paper to fill out for what she wanted for breakfast, lunch, and dinner the next day like they said. They don't do like they say. I asked numerous times about it so I could help her but never happened. The aid came in and got her ready for bed as I was leaving her room and still no paper for her meals the next day. On the other hand the receiving nurse(RN) was very friendly and eager to answer my questions. The nurse checked her chart from the hospital and checked the bandage over her insition from the surgery and on her leg and took off her leg and took care of the leg area but the doctor orders from the hospital put it in her chart not to remove bandage over insition for a day or so yet but she checked to make sure there was no infection. Took about a half hour showing my mom how to use the remote for the TV. Showed her how to work the bed and call bells.they put nightstand closer to her bed for her with the phone on it so she could reach it really easy.the nurse kept coming in checking on her to see if she was comfortable.
I visited my uncle at Saint Andrew’s Village on Saturday March 4th. Based on my observations, the patient care and attending nurses were spectacular and their care and empathy was both prompt and heartwarming. I feel so blessed to see my Uncle receiving outstanding care from caring and compassionate nurses and staff! Thank You!
The Lynn family appreciates the wonderful care received last month.